Privacy Policy

1. Introduction

Welcome to Kyrix Technologies Private Limited ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you use our educational platforms including Kyro Learn and other AI-powered solutions, and tell you about your privacy rights.

Kyrix Technologies is headquartered in Darbhanga, Bihar, India, and operates comprehensive EdTech solutions designed to democratize access to high-quality education through AI-driven innovation.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us across our platforms:

• Name and contact information (email address, phone number)
• Account credentials and profile information
• Educational background, preferences, and career goals
• Institution affiliation (for B2B customers)
• Payment and billing information for subscriptions
• Interview practice recordings and feedback data

2.2 Educational Usage Data

We automatically collect information when you use our AI-powered educational tools:

• Learning patterns, progress, and performance analytics
• Quiz results, study session data, and knowledge retention metrics
• AI-generated content interactions and feedback
• Career preparation activities and interview practice performance
• Device information, browser type, and IP address
• Platform usage statistics and feature utilization data

2.3 Institutional Data (B2B Customers)

For educational institutions using our services:

• Institution details and administrative contact information
• Student roster and class management data
• Teacher and administrator usage analytics
• Curriculum alignment and assessment data

3. How We Use Your Information

We use your information to provide and improve our comprehensive educational solutions:

• Delivering personalized AI-powered learning experiences through Kyro Learn
• Generating intelligent quizzes, summaries, and learning roadmaps
• Facilitating career preparation and interview practice with industry experts
• Providing analytics and insights to improve learning outcomes
• Supporting institutional customers with classroom management tools
• Processing payments and managing subscriptions
• Enhancing our AI algorithms and educational effectiveness
• Communicating updates about our products and services
• Ensuring platform security and preventing misuse

4. Data Security and Protection

We implement comprehensive security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

• Advanced encryption for data in transit and at rest
• Regular security audits and vulnerability assessments
• Multi-factor authentication and access controls
• Secure cloud infrastructure with industry-standard practices
• Employee training on data protection and privacy
• Incident response procedures for potential security breaches

5. Data Sharing and Third Parties

We may share your information with trusted partners in the following circumstances:

• AI and cloud service providers who assist in platform operations
• Payment processors for secure transaction handling
• Analytics providers to improve our educational effectiveness
• Interview experts and industry professionals (with your consent)
• Educational content partners and curriculum providers
• Legal authorities when required by applicable law
• Business partners in case of merger, acquisition, or sale

We never sell your personal data to third parties for marketing purposes.

6. Your Rights and Choices

You have comprehensive rights regarding your personal data:

• Access and download your personal data
• Correct or update inaccurate information
• Request deletion of your data (subject to legal requirements)
• Object to certain data processing activities
• Request data portability to another service
• Withdraw consent for optional data processing
• Opt-out of marketing communications
• Request human review of automated decision-making

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

• Account data: Until account deletion or 3 years of inactivity
• Learning progress data: 5 years to support long-term educational tracking
• Payment data: As required by financial regulations
• Support communications: 2 years for service improvement

8. International Data Transfers

Your data may be processed in countries other than India. We ensure appropriate safeguards are in place for international transfers, including:

• Adequacy decisions by relevant data protection authorities
• Standard contractual clauses with service providers
• Certification under recognized privacy frameworks

9. Children's Privacy

Our services may be used by students under 18 through educational institutions. We comply with applicable laws regarding children's privacy and require appropriate consents from parents or schools before collecting data from minors.

10. Updates to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through our platform or email communications.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: